4.7 7558 5
5 5
Great looking piece 5 5
Product was as shown online. 5 5
Product was as shown online. 5 5
Product was as shown online. 1 5
I'll give the actual product 5 stars. But the delivery team this company uses and their customer service is absolutely horrendous. Our delivery was botched horribly and the lack of respect for my families time was not taken into account. I will never order from this company again due to the vendors they use for delivery. I'll pay more elsewhere to have a better experience. 5 5
Beautiful and heavy duty! 5 5
Simply elegant and beautiful! 5 5
It’s beautiful nicely carved cherry wood furniture. I gotten many compliments on it! 5 5
Very sturdy bench, good quality!! and great discount price at emma mason. 5 5
Very sturdy table - with a leaf!! fits so many people, good quality and great discount price at emma mason. 1 5
Ordered July 9th and have not received. 5 5
Awesome couch and price! I keep getting complimented on how comfortable it is. 5 5
The baby furniture is just perfect and has exceeded this excited first-time grandmother's expectations! 5 5
We had this bedroom set in our beach house and when we sold our home furnished, we knew we had to buy it again for our new home. Great, sturdy furniture. 5 5
looks great and nice features 5 5
looks lovely. Nice finish and features 5 5
The product from the mfr is excellent and the price was great. The white glove delivery was far from white glove as my wife and I had to help unload it and haul it into the house. It was too heavy for the man and woman delivery team they sent. Also the product had grease stains on it. I would not buy from the company again but would by a Flexsteel product. 5 5
The product from the mfr is excellent and the price was great. The white glove delivery was far from white glove as my wife and I had to help unload it and haul it into the house. It was too heavy for the man and woman delivery team they sent. Also the product had grease stains on it. I would not buy from the company again but would by a Flexsteel product. 5 5
I was able to purchase these recliners at a greatly reduced price than my local furniture store. I am so glad we purchased ones with the power headrest. Lumbar would have been a nice feature as well, although not what I purchased. So far, I am loving our chairs. We have dogs who like to "dig", but we got after them the first week or two of owning these chairs, and haven't seen them dig on/at the furniture. The chairs feel sturdy, but do make a creaking noise every now and then from all the metal in them. 1 5
The company made this section in the wrong color, and different from the rest and shipped it to me. I’m still waiting on the correct color. 5 5
Very pricey but a very nice bed. I love it 4 5
The Flexsteel Henry recliner is super comfortable with lots of support on the bottom and back cushions. Not essentially my esthetic, but the comfort makes up for that. 1 5
Big gashes of missing wood, scratches. Had to send back. Still waiting on replacement 3 5
Scratches and cracks 4 5
Ok condition 5 5
I`m happy with my purchase! the time to delivery is bigger than expect 5 5
I`m happy with my purchase! the time to delivery is bigger than expect 5 5
The bed is well made and we like the clean lines. The headboard with storage, is an asset. 2 5
I have continual communication, which is good, but from different people so it’s a little confusing. And it’s been over 8 weeks since I placed the order and I don’t have it so I can’t rate yet. 5 5
Excellent service, product as describes. Great experience 5 5
looks great
good prices
timely delivery
competent assembly
good communication 5 5
Beautiful color brown wood. Looks great with my other pieces. 2 5
The furniture is well made, but has a terrible smell. Almost a month and a half of airing out the room, the furniture still has a strong odor. 2 5
The furniture is well made, but has a terrible smell. Almost a month and a half of airing out the room, the furniture still has a strong odor. 2 5
The furniture is well made, but has a terrible smell. Almost a month and a half of airing out the room, the furniture still has a strong odor. 5 5
We love 5 5
We love our Arbor Place King Sleigh Bed! It’s a solid, beautiful, classic style that we will enjoy for years to come. It works perfectly with our sleep number mattress as well! 1 5
The back is plywood. Not at all a quality piece. I was told because it was an expensive piece sold at a low rate, the shipping would take a couple
months as they had to ship when other pieces were sold (bulk shipping.)It arrived damaged and no doubt because the wood is not hard. Don’t waste your money. 1 5
I ordered the sofa in June 2024 and today is Aug 26th 2024 and I have no date as to when my sofa will be delivered. Not sure if this is even a real company at this point. 5 5
All people who talked are professionals end nice and my furniture is in very good condition tanks 2 5
Received damaged pieces 2 months ago and still have not gotten everything corrected. Have spent hrs trying to get it corrected. 5 5
Beautiful and sturdy 5 5
Perfect match for the dresser and bed. Marble top is gorgeous.Very sturdy. 2 5
The Aspenhome Caraway furniture is very nice, but will never do business with the seller (BedroomFurnitureDiscounts / Emma Mason) again for the below reasons:- Fraudulently claims to have items "in stock" when they have no warehouse and are merely drop-shippers at the mercy of the manufacturer. This is false advertising and is illegal by FTC regulations.
- Continues to boldly claim that the estimated ship time is 2 weeks when the ACTUAL shipping time for my furniture was over 8 weeks.
- Proudly displays a cherry-picked (I.E. also fraudulent) 4.7 star "shopper approved" rating that's incredibly difficult to figure out how to actually leave a review for. My representative knew I was frustrated and is trying to insist that I leave a review on the Better Business Bureau (where they have less than 3 stars) instead of here where it's easily visible for new shoppers.
- Was absolutely incompetent at providing accurate timing information regarding my order and failed to provide accurate time estimates.
- Kept making excuses and "next week" promises that were broke time and time again.Once again, the furniture itself is nice and the price was good, but if I were to do it again, I would skip purchasing from BedroomFurnitureDiscounts / Emma Mason without a second thought. 4 5
We love our dresser. It was pretty close to what was pictured and described. Color is just a bit darker, and the drawers don’t fully open. Drawers do not have full extension runner. Other than that it is solidly built and all wood. Delivery was on time and right at the 6 weeks we were quoted. Don’t believe the emails you receive about the progress. Go by the time quoted at the beginning of the process. Would purchase here again. 1 5
This table is so cheap that literally anything scratched it or chips the finish off. Who knew dining sets were only intended for looks because eating on it, ruins the table! Huge waste of money. Please read this review and save yours! It’s beautiful biut not meant for use. 5 5
Another beautiful addition to my Grandpa's Cabin bedroom suit! Love everything about this set! Great construction! Warm golden glow highlights the marvelous wood grain! 5 5
Beautiful Dresser!!! Loved the look of this Grandpa's Cabin bedroom furniture when I saw it online! I'm not disappointed!! Beautiful warm color and wood grain!!!
Excellent construction! 5 5
More beautiful additions to my Grandpa's Cabin bedroom suit!! The color they show looks lighter than what it really is. It is more of a deeper, richer color that really brings out the beautiful grain of the oak!! Constructed very well! 5 5
Checked Reviews before deciding any purchase actions; I was happy to see a review by Mark S on 7-1-23 that was EXACTLY what I was going to say!! :) 1 5
Ordered it 3 months ago and still waiting. 5 5
Great man I had to down payment with low payment real quick I'll go buy it that's all I needed liked 5 5
great quality and design 1 5
Hello,I still have not received my order. I am very unhappy with the service. 5 5
I am very pleased with the look and quality 5 5
Great 5 5
I have the chaise and chair now I need this couch but its now discontinued I am looking everwhere for this. 5 5
Product came faster than expected 1 5
Ad deceived me as supplier cannot deliver to Canada . CSR did not offer any alternatives. I am very disappointed as the piece looks beautiful and I live closer to the state of N.Y. than the next major city in my Province LOL :-( 5 5
Excellent company to work with. 1 5
I bought this bed a few years back. After year or two all the artificial leather on the panels are piling off. I spend so much money for this bed but looks like I’ve to replace the whole bed soon. 4 5
We thought all 3 seats on the couch reclined. Turns out, only the ends recline. Other than than, everything was great other than the time it took to ship and receive after the purchase was made. 2 5
The bed was set up by the store, they were great. But we now need to move it. I can not figure out how to get the drawers out. I have looked all over for a video. There is no release on the middle track or t drawer that I can find. Please help 5 5
Excellent well made bed. Delivery process was smooth and white glove is worth it. 5 5
Well made furniture. 4 5
I love the set. It did take a lot longer to arrive than expected, but it was worth it. The cargo company's personnel did an excellent job putting the set together. They did mention that the swivel chairs were a challenge. One of the chair is not stationary, and rocks, which is the only reason I've given this 4 stars. This has been reported to the furniture company I purchased it from. All and all the set is an accent to our condition that will last a lifetime! 5 5
I shopped all over the Internet and this was the best price on this mirror. 5 5
I shopped all over the Internet and this was the best price on this dresser. Great quality exceptional drawer glides. 5 5
I shopped all over the Internet and this was the best price on this night stand. Great quality exceptional drawer glides. 5 5
Fell on hard times last summer and couldnt justify the cost of getting an ottoman, even if it was the perfect finishing touch and accent to my new living room. Well, a year went by and I just learned it was discontinued. :( Someone tell these design companies to stop discontinuing unique and lovely items. Instead how about one of the million grey, beige or greige ottomans that exist everywhere.. BORING. 5 5
Beautiful solid wood construction with deep drawers for storage! 3 5
So far, I really love this sectional. My only concern is that I wish it would have had a little more padding in the seats, like the couch from the same company. Other than that, the sectional is very solid and awesome. 5 5
Very nice couch. Great padding and materials. It is very comfortable and so far, a great product! 4 5
Product is great. Delivery was 5 weeks not two weeks. 4 5
Product is great. Delivery was 5 weeks not two weeks. 4 5
Product is great. Delivery was 5 weeks not two weeks. 5 5
Very chic 5 5
Has lights on the bottom and plugs on the inside of the first drawer which I didn’t know about 2 5
Both nightstands arrived damaged to the back. The drawer slides do not allow the drawers to open smoothly. 2 5
The bed could not be assembled correctly. The side rails have indentation where the slats should sit to support the platform boards. The indentations are not aligned to support the boards. One drawer on the storage of the bed doesn’t open smoothly and rubs the side of the drawer. The nightstand arrived with damage to the back. The dresser drawer slides do not allow the drawers to open smoothly for most of the drawers. Several drawers slides rub against the drawer side, created gouges in it. 5 5
It was better than I expected. Took a few minutes to put together. Very nice. 1 5
I bought this product from dining room outlets at the beginning of the year. It came with several defects. Dining room outlets stated I needed to have one of their people inspect the table before it would be replaced. The person they sent said the table needed to be replaced. Dining room outlets then said the company didn't sell the table anymore. That's why they couldn't replace it. They are still selling it. So they apparently lied. 5 5
I've only had my couch a few weeks so I cannot review on the quality yet but the customer service was amazing! If your like me I'm always weary of buying things online especially a couch. They are in contact with you ever step of the purchase and the free white glove delivery was an added plus. 5 5
Beautiful Bed! Well made solid wood. Sturdy construction! As pretty as Ballard Designs for a lot less money. 4 5
Purchase arrived in perfect condition. Delivery and setup was great. 5 5
My husband and I we love the couch, It is a great quality for a good price.
Comfortable, the leather very pleasant to touch. We like style, it fits our Spanish colony design living room. 5 5
Hreat looking night tableapo 1 5
Please customer don't order this item they only have the buffet. They will string you along pretending they have both hutch and buffet. I dealt with company over two monthsnever received anything. Every time my shipment was to come on Thursday twice I received a call stating item was damage . They never had completed set but wouldn't inform me hutch wasn't in stock. 5 5
Good product built well seems pretty sturdy nice finish 1 5
This is the cheapest quality table set i have ever seen. The set looks great but after 3 months my wife slid a chair in while sitting in it and the front leg broke off. After 6 months I rested back on the chair backing and it the back split half way down the leg. I'm 175lbs, no way this chair should have broken so easily. Also, the table top is chipping and the finish is wearing off in several areas. The manufacturer will not warranty the table top and just wants to keep sending us chair parts until the 1 year warranty is up. I tried getting my money back but they refuse. THIS SET IS ABSOLUTELY TERRIBLE, DO NOT BUY!! 1 5
We ordered a Catnapper dual power love seat from them over 2 years ago. Within the first 6 months, the arm one one of the footrests broke. We contacted the company and got the runaround for a year and a half with no resolution. We feel that they were putting us off so we would be outside of the initial one year warranty, then they told us after a year that we would have to contact the extended warranty company. They finally had a furniture repair technician come to our home and list all of the problems. By that time, one of the remotes was only working periodically, and we’re unable to adjust the headrest at all. The footrest was broken on the other chair and the cushion in the back was failing. We were also having trouble with on of the chair backs slipping out of position. We received a portion of the parts to repair the loveseat and a technician came to do the repairs. Not all of the repairs were listed on the work order, some were the wrong parts, so not all of the work was completed. A new work order was made, but when the technician arrived, the parts sent were the wrong parts and the remote issue still was not addressed. Now the company has told us that the remaining repairs that they agreed to perform are not covered under the warranty. I would NEVER buy from this company again. 5 5
Love love love this 5 5
Love love love this set 5 5
This has been the best purchase I have made !! I was on the fence because I thought the deal was too good to be true. My experience was amazing and had my products delivered into our house. 5 5
Beautiful cabinet. Delivery was great - fast and efficient. Men were very curtious and neat. 5 5
It’s beautiful and looks just like the pictures! 5 5
It's sturdy long and hard. It's a little cold due to the leather but I love. The material in the cushion or pillows could be better but I love their cover material. 5 5
Great product and delivery 2 5
Delivery time is an issue and must be for everyone. You pay that much money and you expect quick service. 1 5
14+ months and still waiting. Terrible service.
Often Purchased Together:
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42” H x 70” W x 21” DAdded
Universal Furniture New Lou Drawer Chest in Cognac 071155
Authorized seller for UniversalNew Lou CollectionIn stock- New Lou Collection by Universal Furniture
- Cognac finish
- Alder Veneers Alder Solids
- Top drawer has key escutcheon
- 4 Drawers
- Dimensions: 58" H x 42" W x 20" D
$ 2,330.0087 In Stock
$389/month suggested monthly payments![]()
Zero Interest if Paid in Full Within 6 Months
On purchases made with your Emma Mason Credit Card. Interest will be charged to your account from the purchase date if the promotional purchase is not paid in full within 6 Months. Minimum monthly payments required. Learn How
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View in a SetProduct DetailsItem Number071155BrandUniversalStyleTransitionalMaterialWoodFinish/ColorBrownProduct TypeChestHeight (inches)58Width (inches)42Depth (inches)20ManufacturerUniversalWeight242 lbsFeatures- New Lou Collection by Universal Furniture
- Cognac finish
- Alder Veneers Alder Solids
- Top drawer has key escutcheon
- 4 Drawers
- Dimensions: 58" H x 42" W x 20" D
Bedroom Furniture Discounts has a Shopper Approved rating ofDescriptionUniversal Furniture New Lou Drawer Chest in Cognac 071155
If you are looking to furnish your home with pieces that will remind you of that timeless lakeside cabin charm, then the New Lou collection would be perfect for you. Bathed in an intimate brown Cognac finish, this collection will transport you to a serene world where you can rest easily without a care in the world. Characterized by "X" crossed design patterns, cornice molding, and delightful ornate feet, these wonderful pieces carry a traditional elegance that will translate perfectly into your modern day home. Rejoice in the splendors of simple luxury with the New Lou collection.
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212-518-2752New York NY 10036 311 W 43rd St$$Q&A from Past Clients
