4.7 6740 5
5 5
The Kincaid Hadleigh King Arched Panel Bed was exactly what I was looking for to replace the Queen size bed in my existing bedroom set. The quality is superb, and the Cherry finish matches my dresser and chest perfectly. I could not be happier with my purchase. This is the first time I have ordered furniture online so I was a little nervous about the process. I was pleasantly surprised at the quality of the product and the professionalism of the sales and and delivery teams. 5 5
Beautiful set, great price. 5 5
Very pretty piece, sturdy and heavy. 5 5
Amazing, perfect and Solid! Love it! Great quality. Would recommend it! 1 5
Please do not buy this couch ! The quality is awful after a year of minimum use the recliners are already malfunctioning and they had the nerve to ask me if I wanted to rebuy this couch. What a joke! 5 5
SO HAPPY 5 5
Love this furniture. Great quality 4 5
Completes the room 5 5
Very happy 3 5
The fabric covering the bottom of our sofa was ripped and taped back together with scotch tape. The stitches in our chaise cushion burst as soon as we sat on it. Remaining pieces were fine. Just seems like manufacturing was rushed. Overall, it is a very comfortable set. Hopefully, the sofa and chaise will be repaired by the manufacturer's technician, but we won't know until mid-October which is the first available time that they can get to us. 5 5
Excellent design, great quality finish. 5 5
Extremely happy 3 5
The drawers dresser and nightstands are incredibly small. The bed was easy to assemble; however, it is very flimsy. The bed came with only 3 wooden slats to hold/support the mattress. I am petit and weight 105lbs, but still the bed does not support my weight or the weight of the mattress. The mattress sinks in the areas that don’t have the 3 slats. If you get this bed, which I don’t recommend, you will need to buy wooden slats and spend more money so that it doesn’t collapse while you sleep. Lastly, the bedroom set took over 2 months to arrive. When I made the purchase, I got a text immediately asking if I wanted to move forward with the order because it could take up to 6 weeks. It look about 10 weeks for it to be delivered and this is only because I literally emailed and called them twice a week after the 6th week had passed.The delivery company was very unprofessional. Although they delivery guys were very nice and friendly. They called me to confirm my delivery date the night before at 7:30 pm which didn’t give me time to plan. Then, their truck broke and they didn’t call me to let me know it wasn’t coming. I had to call them to ask them if my order was still being delivered on the day/time they have given me. They following day, they did delivery my order but called me 20 minutes before saying they would be there which, again wasn’t enough time to plan. 5 5
Nice sturdy bed. 5 5
Love My new addition to my bedroom. Now my set is complete. 5 5
Our set is over 30 years old- as good as the day we purchased it! 5 5
Good quality 4 5
Nice looking, solid desk. Very functional drawers and plush velvet like padding. Good hardware and clasps and drawers smoothly operate. My only qualm would be with the desk surface veneer which seems to be MDF as a corner got crushed during delivery and you can see the texture. Other parts are solid wood so that confuses me somewhat. 5 5
Great quality, goes nicely with the matching desk. Very heavy and sturdy! I like the varied sizes of the drawers so you can store a variety of items like folders, loose documents, etc. 5 5
Catnapper makes the most comfortable furniture in the US. The Wembley is no exception. Soft real leather, smooth power adjustments. I wish I'd gotten the lumbar, but it wasn't available. The power headrest isn't worth the money, but the couch is a great buy. I've got two other catnappers, one used as a bed for a very ill family member, 5 years later they still look and feel new. 1 5
The bedroom set is beautiful. There is lots of storage. The bed itself, however, is SO NOISY. the bed creeks and sounds like it is falling apart when you lay down or turn over. I contacted customer service about it and they sent a technician to look to make sure that the bed was put together correctly, which it was. The technician even said that he didn't know why it was so loud. Customer service told us that sending the tech out was the best they could do since we didn't tell them on the day of delivery about the noise. If you pay the extra money to get the furniture put together, make sure that when you inspect it, you actually get on the bed and roll around. 5 5
This furniture is even better in person than the pictures. So comfortable and the leather is so soft. 5 5
Beautiful night stand! 3 5
Pretty set but not as sturdy as what I would have liked. Minor cosmetic manufacturing flaws ( two see through the paint places on the footboard) but the seller provided some credit for those issues. 5 5
Love the quality! 5 5
Love the quality! 3 5
It scratches easily! 5 5
Great bed for the money. I’d recommend a low profile box spring 5 5
Great bed for the money. I’d recommend a low profile box spring 5 5
I purchased this set 3 years ago from you and it's as beautiful now as it was then. Quality furniture with good delivery and great customer service! 3 5
Wasn't happy with the vinyl fabrciation 4 5
Overall it's a good set but some of the drawers doesn't open smoothly 5 5
Excellent company, great price 5 5
I love this dresser and have had many compliments on it 5 5
Love this furniture. Only downside is that the drawers do not close automatically, you have to push them in place 5 5
Absolutely beautiful! Delivery was very professional and timely. I couldn’t be happier! 3 5
I thought the drawers were going to be lined with the felt like my bedroom night stands were!! I'm not real happy with the finish its very dull and doesn't have the same shinny look like my bed and night stands. The top middle drawer doesn't open and close properly? Please send someone out to fix these issues. 5 5
Great furniture set good deliveey 5 5
Wasn’t cheap, but I really like the style and it fits in perfectly with my decor 4 5
I love that the recliner lays down almost flat. 3 5
Dresser was damaged. Delivery person repaired on site to fair satisfaction as I was unwilling to wait another 2 months for a replacement. 5 5
Love my furniture 2 5
I have this coffee table and end tables in the finish is peeling badly La-Z-Boy solution was to come out with a color pen and try to call her in the areas but it’s peeling so bad now that’s not possible my question is can the top be sanded and then maybe stand black or some thing 5 5
It's good product. I really like it!!! 1 5
$9000 Furniture set and it freakin' squeaks when reclining or returning to position. What a joke, people can even hear in when on the phone. Spoke to the Ashley store and they suggested a ROUTINE treatment of leather conditioner. Well I hate to say ROUTINE means often as works for a SHORT period of time. They assert it is the humidity. BOLGNA it's a design flaw. 3 5
The footboard immediately splintered and now has a gaping hole in the post 3 5
Scratches and light damage. 3 5
Scratches, chips and light damage. 5 5
I love this line from Bernhardt and was so excited that it was IN STOCK and at a good price. 5 5
Very fast delivery. Furniture looks great 5 5
Great product, great price. 4 5
The bed is nice. However, it’s a much lighter color than the rest of the furniture pieces I bought years ago. I just bought the king size bed to match the rest of the pieces. The color of the wood of the pieces I had is darker, more brownish and intense. It doesn’t match! I am disappointed that the color has changed! 5 5
Saves thousands over other places for the same product!! 5 5
Beautiful furniture and great price! Customer service is great to work with and very responsive! 5 5
The leather is like butter. We love the stitching, great for those with a western or ranching lifestyle. 5 5
Beauty Set! I’m sooo in love and everyone that comes over loves it too! Great price and great shipping time. Came in much sooner than we expected 5 5
Very well constructed table , color is exactly what I had searched for on other well known sites , alabaster whitewashed distressed . Communication with company was excellent right down to the on time delivery . Husband put it together in 10 minutes ! 1 5
This company has yet to deliver my furniture after a year and a half wait!! Buy your furniture ANYWHERE ELSE!! 4 5
So I purchased this entire set around thanksgiving, it is beautiful, it functions perfectly, however the soft pine dings badly and looks like I purchased it second hand as my 2 year old has banged into it with toys and it is visibly damaged. Tonight she ran into it with a scooter car and the front support busted at the screw hole. If your kids are calmer than mine than you may be ok to purchase, if they are not I would pass, my antique set that I had prior to this was much more durable. 5 5
Satisfied 5 5
Solid built 1 5
This is a beautiful table. However, I am currently in touch with the folks at Emma Mason. The table was delivered by Deliveryright and came damaged. Chipped marble on top of table and sides. The painted MDF wood is also chipped and missing paint. Not happy about this. 5 5
Great! 5 5
Very rich looking chairs so far they look well made 1 5
You stole the installation charges from me. I had to install the bed. 5 5
I bought the whole bedroom set . I first purchased the Queen size bed and two night tables ( they have 3 drawers . Then l purchased the chest of drawers and the dresser. Then the mirror . It's all high quality furniture made from good heavy wood . No MDF or particle board . 1 5
I found this beautiful set on their website. I paid to have it assembled and have the boxes taken away. I also payed for the insurance in case anything was wrong with the furniture. It was delivered on 11/23/21. The table was assembled in my home. The two chairs were assembled elsewhere. I had noticed a blemish right away on the table, but knew that I would be covering that. I didn’t make a big deal about it. Right away I saw that the chairs had rocked back and forth. The delivery people must have thought I wouldn’t notice that the chairs we defective. Because Thanksgiving was two days away, I made the absolute regrettable decision to listen to the representative at the company telling me they would get a repair tech out as soon as they could. Sometime in December, the repair tech came over and his solution to the defective chairs were to put pads on the bottom of the legs. I was not going to settle for this because I paid over $800 for them. At no time did anyone offer to replace the chairs or refund me. Then they sent out another repair tech and this one only checked one chair and tried to convince me that my floor was uneven. I knew for a fact it wasn’t because of a prior set I had owned and by speaking to the leasing office and maintenance. Still no offer to replace or refund the chairs. The company put it on the manufacturer. I then waited for 4 months to receive one back panel for a chair. Even though I paid to have these defective chairs assembled and boxes taken away, I was left with having to either pay someone to assemble them or put it together myself! I ended up spending the time to do it myself and now the chair is solid and does not rock back and forth! The legs are too short on the solid back piece. Absolutely beyond believe, I am now on the 6th month. I have never received the second back for the other chair. I have gotten so many useless apologies. Managers say they will get back to you and they never do. After writing again, I learned that the back piece from the manufacturer is out of stock. I let Emily, know at this point to have to wait any longer is absolutely unacceptable! I have told her the only thing at this point to make this horrible experience a little right was by refunding me partially for the chair so I can get some kind of resolution. Still never heard back from her. This company has failed on every level in my eyes. In the past when I have received something, I am offered a replacement or a refund. I am now left hanging because when I started asking for a refund, she doesn’t want to help me get that. This company doesn’t believe in taking care of their customers. I never thought I would experience anything like this. I just wanted to purchase this beautiful dining set. What a nightmare! I really hope that this doesn’t happen to anyone else. This has been incredibly difficult and took the joy away from buying this set. I wouldn’t ever shop here again! 5 5
Beautiful bedroom set with smooth delivery. The guys did a great job setting furniture up. Couldn’t be more pleased. 1 5
Loved the product: hated the delivery experience. 5 5
Exactly as described. 5 5
It’s good 5 5
The furniture is beautiful and assemble service was fast and professional 5 5
Came as described and delivery company was fantastic! 5 5
Shipping and delivery was fast and the white glove set up was great 5 5
Excellent service! Thx 3 5
Nightstand came badly damaged and has to be replaced. Asked to keep the current nightstand until replacement came but they would not approve it. 5 5
had a few problems with the delivery company due to a few scratches but the company had then credited me. 5 5
This holds a lot of things and looks great doing so. 5 5
I love my nightstand and having the plugs right on the top. 4 5
Nice! 1 5
Ordered this Prentice bedroom set Dec 2020 for a Xmas gift. As of this time still have not received it. Delivery date keeps getting set back. 5 5
Loved everything about it. Well built, mattress fits well in it, color is great, service and delivery were top notch. 5 5
Furniture high quality, received plenty compliments. Reliable delivery. Family loves the living room. Spacious seating. 5 5
Bought this bedroom set at a great price. The customer service was great. There was a delay with delivery, but they kept posted on status periodically until it was delivered. I'm satisfied all around. 4 5
We are very pleased with the product. The "white glove" set up was great and quick. While I understand that deliveries via trucks have been difficult due to COVID, we are near the end of that phase. The bed was supposedly shipped a week from the date of my order. It's hard for me to understand why it took 5 weeks for the bed to be trucked from New York to lower Michigan. Having said that, we are happy with our purchase! 3 5
We are very pleased to have found this dresser as it was no longer available on most sites. The price was good and we were grateful for the shipping. Unfortunately, some of the drawers have issues with the tracks which is why this review is not five stars. Not ideal to make such a large purchase and then to be left problem solving repairs. 5 5
Love the glass that is in the lower cabinets. It's made to look old. (In a good way!) 5 5
Hi. We are very happy with this purchase. Nice set. Delivery on time wit nice attitude. Thank you 5 5
I haven’t set up yet because house is not complete yet! But the quality and looks are amazing 1 5
I have not received my order since they said it will arrive in Sept the only thing i order was a dresser 2 night stands and a chest of drawers 4 5
The desk is gorgeous! The drawers are smaller than I expected. 5 5
This company was a great find! They shipped way faster than the estimated delivery. Good discounted price, cheaper than the company by around 30 percent AND customer service was impeccable. 5 5
Beautiful 4 5
Beautiful chair but cushions almost seem like outdoor as opposed to indoor 5 5
Talk to Xavier, and I couldn't believe that he actually had the coffee table, I have been searching the internet for, and is back ordered everywhere. There was one in the warehouse, and he's sending it to me! Can't wait to see it! 5 5
The set is a great value and quality is good 5 5
Love this table! Rustic but clean
Perfect fit. 5 5
Very nice piece of furniture. 1 5
The ship date has been pushed back at least 5 times since we ordered it. My wife and I are patient people, but this is silly. 5 5
Good price, solid product
Often Purchased Together:
-
59.5” W x 79” DAdded$ 1,276.00 $ 2,102.20
-
18.75” H x 52” W x 18” DAdded
72” H x 84” W x 90” DAdded$ 1,729.68 $ 2,564.00
Emma Mason Signature Jaiden 12" King Mattress w/ Foundation
Authorized seller for Emma Mason Signature
Jaiden Collection
In stock
- Jaiden 12" Mattress by Emma Mason Signature
- Comfort level: plush
- 4-way stretch fabric top with high loft pillow fiber and cotton fiber
- 15" profile
- 1.5” high density quilt foam; 2” pure super soft latex
- 3" high density Ultra Plush body foam
- Power packed 15-gauge wrapped coils
- Ashley edge “steel encased”; 2 perimeter rows of 13-gauge wrapped coils for edge support
- 1” high-density base foam
- 10-year non-prorated warranty, CertiPur-US certified, adjustable base compatible
- State recycling fee may apply
- Mattress ships in a box; please allow 48 hours for your mattress to fully expand after opening
- Includes 12" Mattress and 10" Foundation
- Dimensions: 75" W x 79" D
$ 1,683.00 $ 2,199.10
Zero Interest if Paid in Full Within 12 Months
On purchases made with your Emma Mason Credit Card. Interest will be charged to your account from the purchase date if the promotional purchase is not paid in full within 12 Months. Minimum monthly payments required. Learn How
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Product Details
Item Number
EMM62841XX;EMM98X42XX
Product Type
Mattress and Foundation
Mattress Type
Memory Foam Mattress
Comfort Level
Plush
Tailoring
Regular
Key Features
Others
Brand
Emma Mason Signature
Bed Size
King (Eastern King)
Depth (inches)
79
Width (inches)
75
Manufacturer
Emma Mason Signature
Weight
203 lbs
Features
- Jaiden 12" Mattress by Emma Mason Signature
- Comfort level: plush
- 4-way stretch fabric top with high loft pillow fiber and cotton fiber
- 15" profile
- 1.5” high density quilt foam; 2” pure super soft latex
- 3" high density Ultra Plush body foam
- Power packed 15-gauge wrapped coils
- Ashley edge “steel encased”; 2 perimeter rows of 13-gauge wrapped coils for edge support
- 1” high-density base foam
- 10-year non-prorated warranty, CertiPur-US certified, adjustable base compatible
- State recycling fee may apply
- Mattress ships in a box; please allow 48 hours for your mattress to fully expand after opening
- Includes 12" Mattress and 10" Foundation
- Dimensions: 75" W x 79" D
Description
With the Jaiden 12" mattress, you have endless possibilities for restful sleep. Feel the support of a truly traditional coil mattress which contours to your body for a comforting feel. High-density foam provides the firmness you love. Gel memory foam provides restorative support for your lower back. Plus, this mattress arrives in a box for quick and easy setup. Simply remove the plastic wrap and unroll.
Designed to cater to your busy lifestyle and built to last, this innovative foundation is ready to assemble in the comfort of your home. The unique shippable design is the perfect alternative to the standard box spring. Constructed of sturdy metal instead of wood for greater durability and longevity, this is the last foundation you’ll ever need. Now you can have the support and comfort of a box spring without ever having to leave your house.
212-518-2752 New York NY 10036 311 W 43rd St
$$ Q&A from Past Clients
