4.7 6605 5
1 5
This company has yet to deliver my furniture after a year and a half wait!! Buy your furniture ANYWHERE ELSE!! 4 5
So I purchased this entire set around thanksgiving, it is beautiful, it functions perfectly, however the soft pine dings badly and looks like I purchased it second hand as my 2 year old has banged into it with toys and it is visibly damaged. Tonight she ran into it with a scooter car and the front support busted at the screw hole. If your kids are calmer than mine than you may be ok to purchase, if they are not I would pass, my antique set that I had prior to this was much more durable. 5 5
Satisfied 5 5
Solid built 1 5
This is a beautiful table. However, I am currently in touch with the folks at Emma Mason. The table was delivered by Deliveryright and came damaged. Chipped marble on top of table and sides. The painted MDF wood is also chipped and missing paint. Not happy about this. 5 5
Very rich looking chairs so far they look well made 1 5
You stole the installation charges from me. I had to install the bed. 1 5
I found this beautiful set on their website. I paid to have it assembled and have the boxes taken away. I also payed for the insurance in case anything was wrong with the furniture. It was delivered on 11/23/21. The table was assembled in my home. The two chairs were assembled elsewhere. I had noticed a blemish right away on the table, but knew that I would be covering that. I didn’t make a big deal about it. Right away I saw that the chairs had rocked back and forth. The delivery people must have thought I wouldn’t notice that the chairs we defective. Because Thanksgiving was two days away, I made the absolute regrettable decision to listen to the representative at the company telling me they would get a repair tech out as soon as they could. Sometime in December, the repair tech came over and his solution to the defective chairs were to put pads on the bottom of the legs. I was not going to settle for this because I paid over $800 for them. At no time did anyone offer to replace the chairs or refund me. Then they sent out another repair tech and this one only checked one chair and tried to convince me that my floor was uneven. I knew for a fact it wasn’t because of a prior set I had owned and by speaking to the leasing office and maintenance. Still no offer to replace or refund the chairs. The company put it on the manufacturer. I then waited for 4 months to receive one back panel for a chair. Even though I paid to have these defective chairs assembled and boxes taken away, I was left with having to either pay someone to assemble them or put it together myself! I ended up spending the time to do it myself and now the chair is solid and does not rock back and forth! The legs are too short on the solid back piece. Absolutely beyond believe, I am now on the 6th month. I have never received the second back for the other chair. I have gotten so many useless apologies. Managers say they will get back to you and they never do. After writing again, I learned that the back piece from the manufacturer is out of stock. I let Emily, know at this point to have to wait any longer is absolutely unacceptable! I have told her the only thing at this point to make this horrible experience a little right was by refunding me partially for the chair so I can get some kind of resolution. Still never heard back from her. This company has failed on every level in my eyes. In the past when I have received something, I am offered a replacement or a refund. I am now left hanging because when I started asking for a refund, she doesn’t want to help me get that. This company doesn’t believe in taking care of their customers. I never thought I would experience anything like this. I just wanted to purchase this beautiful dining set. What a nightmare! I really hope that this doesn’t happen to anyone else. This has been incredibly difficult and took the joy away from buying this set. I wouldn’t ever shop here again! 5 5
Beautiful bedroom set with smooth delivery. The guys did a great job setting furniture up. Couldn’t be more pleased. 1 5
Loved the product: hated the delivery experience. 5 5
Exactly as described. 5 5
It’s good 5 5
The furniture is beautiful and assemble service was fast and professional 5 5
Shipping and delivery was fast and the white glove set up was great 3 5
Nightstand came badly damaged and has to be replaced. Asked to keep the current nightstand until replacement came but they would not approve it. 5 5
had a few problems with the delivery company due to a few scratches but the company had then credited me. 5 5
This holds a lot of things and looks great doing so. 5 5
I love my nightstand and having the plugs right on the top. 1 5
Ordered this Prentice bedroom set Dec 2020 for a Xmas gift. As of this time still have not received it. Delivery date keeps getting set back. 5 5
Loved everything about it. Well built, mattress fits well in it, color is great, service and delivery were top notch. 5 5
Furniture high quality, received plenty compliments. Reliable delivery. Family loves the living room. Spacious seating. 4 5
We are very pleased with the product. The "white glove" set up was great and quick. While I understand that deliveries via trucks have been difficult due to COVID, we are near the end of that phase. The bed was supposedly shipped a week from the date of my order. It's hard for me to understand why it took 5 weeks for the bed to be trucked from New York to lower Michigan. Having said that, we are happy with our purchase! 3 5
We are very pleased to have found this dresser as it was no longer available on most sites. The price was good and we were grateful for the shipping. Unfortunately, some of the drawers have issues with the tracks which is why this review is not five stars. Not ideal to make such a large purchase and then to be left problem solving repairs. 5 5
Love the glass that is in the lower cabinets. It's made to look old. (In a good way!) 5 5
Hi. We are very happy with this purchase. Nice set. Delivery on time wit nice attitude. Thank you 5 5
I haven’t set up yet because house is not complete yet! But the quality and looks are amazing 4 5
The desk is gorgeous! The drawers are smaller than I expected. 5 5
This company was a great find! They shipped way faster than the estimated delivery. Good discounted price, cheaper than the company by around 30 percent AND customer service was impeccable. 5 5
Beautiful 4 5
Beautiful chair but cushions almost seem like outdoor as opposed to indoor 5 5
Talk to Xavier, and I couldn't believe that he actually had the coffee table, I have been searching the internet for, and is back ordered everywhere. There was one in the warehouse, and he's sending it to me! Can't wait to see it! 5 5
The set is a great value and quality is good 5 5
Love this table! Rustic but clean
Perfect fit. 5 5
Very nice piece of furniture. 1 5
The ship date has been pushed back at least 5 times since we ordered it. My wife and I are patient people, but this is silly. 5 5
Good price, solid product 1 5
This company takes your money on goods they don’t stock and are not going to restock. This item is being discontinued by the factory that makes them. This company will take your money and you will have a hard time getting it back from them. They are a SCAM 3 5
First of all we only received a partial order. The center console is backordered until June. We have had two previous Flex Steel sectionals before and this is the first that has creaked when we move on or off the furniture. 5 5
Beautiful! 5 5
Lovely bedroom set 5 5
I purchased the Homelegance Lambent 3 piece living room consisting of a Dual Reclining Sofa, Loveseat, and Chair. The buying experience with John was fantastic. Discount living rooms offered the best deal. I was quoted 4 - 6 weeks for delivery and was pleasantly surprised when it was delivered in less than 3 weeks. The white glove delivery service did a great job setting up the furniture and hauled away all of the packaging materials. The furniture is exactly as represented and I couldn't be happier. Thanks John! 5 5
I have just received my order but the furniture looks beautiful in my bedroom. I love it. 3 5
The dresser was beautiful! The chest, unfortunately, had a large chip out of it and we had the shipping company return it. Waiting on a response from this company on whether they will replace it. 5 5
Matched the rest of my bedroom set perfect! 5 5
Beautiful furniture and a great deal when they offer set packages that allow you to customize add-ons. 5 5
The bed is great and love it. The local delivery partner was Horrible and I mean Terrible! It took two weeks of every day calling and I was ready to ask him to return the bed when he finally delivered. 3 5
Visually nice but the drawers do not open and close smoothly 3 5
Visually nice but the drawers do not open and close smoothly 3 5
Visually nice but the drawers do not open and close smoothly. 5 5
Great purchase 5 5
excellent 5 5
I love the furniture. It is well constructed and the white glove service was the best way to go. The staff constantly kept me posted on the status of the delivery, which was great. 4 5
This is a solid bedroom set. Between the dresser and chest, and under bed storage, plus the bookcase, there is a ton of storage with this set. Color is very nice. Had some quality issues but replacements were sent and all is well now. 5 5
I'm used to the big box stores but I will certainly repeat my business. 5 5
Highly recommend bedroomfurniturediscounts.com
Great company and products 5 5
Beautiful piece in my space 5 5
Beautiful piece in my space 5 5
Beautiful piece in my space 5 5
Wonderful piece, and the movers were incredibly professional! 5 5
Wonderful piece, and the movers were incredibly professional! 1 5
I just called about this item which states “in stock” and I wanted to be sure that it was really available in “4 - 6 weeks”. He said it would not be available till August but he kept insisting that means “in stock”. Also this is the first week of February and he said it’s only “2 or 3 months wait”. February to August is not 2 or 3 months! When I said I’m sure it hasn’t left Vietnam yet he said “it’s on the water” and he hung up on me. Who wants to do business w/a company like this? 5 5
Love the beautiful desk 5 5
I love this filing cabinet! It's huge, sturdy, and has lots of storage. the top is large enough for my printer and some bins for paper, etc. Exactly what I was looking for and for the price, it was definitely a good buy. 5 5
Beautiful desk! Very heavy duty/sturdy. Plenty of storage with 6 drawers total. Both bottom drawers lock. The only thing I wish it had was a hole on the top to run cords down to the plug built into the middle drawer. There are spots on each side to run cords, but I use this for my home office with a large monitor centered on the desk. Overall though I am very pleased with the product and would recommend. Exactly what I was looking for at a great price. 5 5
Love 5 5
Love 5 5
This coffee table os awsome! 5 5
Beautiful and received in 3 weeks 5 5
Love this bed. Shipping was faster than expected!! 5 5
. 5 5
. 5 5
. 1 5
The item was broken upon delivery. VERY poorly packaged for shipping 4 5
This is a good solid white loft bed with dresser and desk included. I wished the instructions for putting it together had been clearer and complete. 4 5
Overall good buy 2 5
The table is beautiful but it's not in the Dark color it's lighter than online 5 5
I like it. 3 5
Very firm, yet comfortable! Definitely makes my dining room set look more upscale! 5 5
Beautiful piece to finish my dining room set!! Was grateful to find it once set was discontinued. 5 5
Took way too long for it to be delivered …like it once I finally got it . 5 5
Very nice really comfy chair 5 5
Love it! 4 5
I ordered this to match the one I already have. The tag had same company and name of item. But they are not identical. This one is slightly taller, which I like. But it has a slight seam down the middle of the top. My other one is seamless, which looks better to me. I’m not disappointed with the item, just that it isn’t an exact match. The furniture is beautiful. Delivery was expert. 1 5
One of the WORST WORST WORST Service l have ever seen in my whole life..can’t explain in one or two pages. Will give one out line…I have ordered 2 bedroom sets in July 2021 and they said that they will deliver in October ending or max November.. now they are telling it will come in June 2022…I have paid my money already…such a WORST service…please think before you buy…there are lot of conversations going on still I am waiting for my product… 2 5
Is just ordered the chairs and table and chair arms are coming out 5 5
great piece 5 5
The set is wood and made beautifully!
Great price and it is gorgeous in person!! The best furniture buy of a whole house of furniture. Wish I found them earlier!! Also fabulous customer service and shipping. 3 5
The color is not really gray it’s more gold and the description doesn’t advise you that the middle cabinet door doesn’t open. I had a similar one that was a light oak color and the middle door opened. Otherwise it’s okay I guess. This is why I like seeing things in person before I buy it 5 5
Ariana was fantastic working with me for alternatives to a dining set that I had been waiting for a year for. Pricing very good and service outstanding 5 5
Love my new bed and I was glad I purchased the white glove service with it. It took less than 20 min and it’s very sturdy and beautiful in our bedroom. 5 5
Very nice bench, blends with our furniture. 5 5
Very nice table, blends with our furniture. 5 5
Very nice mirror, blends with our furniture. 5 5
The bedside tables were a great quality, great price and the service of Bedroom Furniture Discount was exceptional 3 5
It has several scratches and a check on the return. Other than is a good desk. 5 5
number of drawers and configuration is ideal for us. Solid and the drawers are perfectly aligned and very smooth. 1 5
There are few cracks in the head of bed. On the bed frame have yellow stain. The night stand can not close completely and gave 6 small bumps. The Other night stand diamonds part is peal off and pait is off. The dresser have couple of black stein. The work of wood is very rough. 3 5
The color is darker than online. The wood work is very rough. 5 5
We love our bed! It is a quality piece of furniture and the delivery team was top notch! We highly recommend ordering from here (bedroomfurniturediscounts.com)! 4 5
The drawers need a middle support due to their size. They feel a little flimsy upon opening and closing. Otherwise, the piece is well-made and very pretty.
Often Purchased Together:
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91” H x 83” W x 108” DAdded$ 2,014.14 $ 3,537.00
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Emma Mason Signature Denise 15.5" Euro Top Cal King Mattress w/ Foundation
Authorized seller for Emma Mason Signature
Denise Collection
In stock
- Denise 15.5" Euro Top Mattress by Emma Mason Signature
- Comfort level: Euro top
- 15.5" profile
- 1.5" high-density quilt foam
- 2" high-density plush zoned sculpted pressure relief foam
- 3" high-density firm upholstery grade body foam
- 1/2" high-density 3 lb. gel memory foam lumbar support
- Power packed wrapped coil unit
- Ashley edge "steel encased"; 2 perimeter rows of 13-gauge wrapped coils for edge support
- 1" high-density base foam
- 10-year limited warranty
- State recycling fee may apply
- Set includes: Mattress and Foundation
- Dimensions: 71" W x 83" D
$ 1,896.68 $ 3,224.35
Zero Interest if Paid in Full Within 12 Months
On purchases made with your Emma Mason Credit Card. Interest will be charged to your account from the purchase date if the promotional purchase is not paid in full within 12 Months. Minimum monthly payments required. Learn How
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Product Details
Item Number
EMM62351XX;EMM98X92XX
Product Type
Mattress and Foundation
Mattress Type
Memory Foam Mattress
Tailoring
Euro Top
Key Features
Others
Mattress Height
More than 13"
Brand
Emma Mason Signature
Bed Size
California King
Depth (inches)
83
Width (inches)
71
Manufacturer
Emma Mason Signature
Weight
187 lbs
Features
- Denise 15.5" Euro Top Mattress by Emma Mason Signature
- Comfort level: Euro top
- 15.5" profile
- 1.5" high-density quilt foam
- 2" high-density plush zoned sculpted pressure relief foam
- 3" high-density firm upholstery grade body foam
- 1/2" high-density 3 lb. gel memory foam lumbar support
- Power packed wrapped coil unit
- Ashley edge "steel encased"; 2 perimeter rows of 13-gauge wrapped coils for edge support
- 1" high-density base foam
- 10-year limited warranty
- State recycling fee may apply
- Set includes: Mattress and Foundation
- Dimensions: 71" W x 83" D
Description
Denise 15.5" Euro Top Mattress by Emma Mason Signature
For those longing for just the right balance of plushness and support, this Euro top queen mattress is a top choice. Five different levels of high-density foam, including plush pressure-relieving foam and gel memory foam for temperature regulation, work in concert to provide the ideal balance of comfort and support. Rest assured, a power packed wrapped coil unit offers reinforced structural support where you need it most, while 13-gauge wrapped coils provide edge support for a larger sleep surface and supportive sitting surface.
212-518-2752 New York NY 10036 311 W 43rd St
$$ Q&A from Past Clients
