Ratings

3.4 100 5
1 5
We ordered our furniture almost 7 months ago. They finally delivered two of the three pieces after multiple calls to their customer service line. They appear to have lost the bed, and can't provide any updates or insight into when it could arrive after repeated calls for almost a month... Every call takes 1/2 hour and 20 minutes of that is waiting on hold. While the front line service managers are very nice, they aren't getting anywhere with the issue and there is no path to escalate within the company - the one time we were successful the Director of Operations said she would help and then disappeared. It seems to be lost on them that without the bed the other pieces aren't a set and are essentially worthless. We are waiting on the repair company to try to fix the damage which was done to the chest so fingers are crossed that we don't have to repeat the whole cycle again waiting on a replacement.
5 5
Great look and functionality not difficult to put together takes time and a least 2 people since the wood is heavy . Solid and well made
5 5
With COVID 19 shipping delayed, but product arrived and was assembled. I am happy with purchase and especially pricing.
5 5
Excellent customer service, great quality I love the dining room. 100% recommended
5 5
Thoroughly enjoying my new bed! Thanks!
5 5
I am so so very pleased with this bedroom furniture! It is beautiful! This company was great to work with! Everyone was super helpful and friendly.
5 5
Very well made.
5 5
Nice large table beautiful color and style. The sling chairs are a perfect compliment.
4 5
- Overall the construction is sturdy and looks are good. - Materials are quality and I expect the chairs to last for years with little to no signs of wear. - I was slightly annoyed that the seat width listed was from the outer edges of the arms and not the actual seat area (other chairs listed the seating area dimensions). As I purchased the sturdy armchairs for overweight eldery father, seat width matters. - The other item of annoyance is that while the seat is comfortable, the leading edge is not overstuffed so I feel the cross bar. This can be corrected with a padded seat cover but I had hoped to avoid that. - The lowered arms were unexpected (no height for those were provided) but it does allow the chairs to be pushed under pretty much any style table with good clearance.
2 5
Nice looking. Well made. But material feels a bit fake. Almost like fiberglass rather than wood.
5 5
This set is so nice! The colors are exactly as described, white chairs (not ivory) with perfect charcoal tops. The table is so solid and is such a nice addition to our new homeZ
1 5
Order was canceled, they could not deliver to my address, website says otherwise. Took multiple calls and frustration for the refund.
5 5
super sturdy and comfortable - they are a match for my kitchen table!!
1 5
The picture on here shows the couch as a lighter brown which is what I needed. The couch delivered was dark brown. Now the company is saying I need to pay a 30% return fee and shipping costs. Sticking to their claim they delivered the correct item we ordered. Well it would be much appreciated if they would work with me on this beings it was falsely advertised. Do not reccomend this company. Also the delivery date kept getting changed and I couldnt pick a day.
5 5
Stunning piece. Haven't owned anything like it. Purchased here for nearly $750 less and got the exact same product! Kincaid puts a plague in one drawer for each piece they make for authentic pieces. Authentic pieces at the price they should be!
5 5
Stunning piece. Haven't owned anything like it. Purchased here for nearly $2,000 less and got the exact same product! Kincaid puts a plague in one drawer for each piece they make for authentic pieces. Authentic pieces at the price they should be!
1 5
All these '5-star' reviews are for how "smooth" their order process went. However, the less than 'Excellent' rating reviews come mostly from those who received their order.... I placed my order over 3 months ago now and still have not received my order or an update... So, to potential buyers: Beware! Consider yourselves warned...
2 5
I like the chest, after looking at it do not match the night stand, it has marble top, the one i received just wood top, I am sure u charged me the same price which it's not the same.
1 5
The bed is damaged. The delivery team saw the chipped wood immediately and informed me. I bought a new, undamaged bed. I’ve been offered $150 to ignore the damage or to accept a repair. I insisted on what I purchased - a new bed that isn’t damaged. I have had no response.
3 5
It seems more like foam as it is rolled and I have not yet opened the package
1 5
Can't comment on sofa, don't have it yet even though ordered in October and Discount Living Rooms showing product in stock. When given the initial delay in OCTOBER I advised them their website is wrong, was told they would "look into it". Buyer beware, have reminded them 2 more times their website is wrong and the STILL show in stock. We are now into January, they have my money but still no sectional.
1 5
Very disappointed in file cabinet; drawers only open and close with much effort and scraping noise. Called company day of deliver 12/3/2020 and was told to send a video which we did. Company acknowledged receipt of email but nothing since. It's been over a month. We spent over $2400 with this company in order to be able to continue working from home. In addition to drawer problem, we were very disappointed in the amount of usable storage space in such a large piece of furniture.
5 5
We are very satisfied with our bedroom furniture purchase. We looked locally before landing at BedroomFurnitureDiscounts.com. I'm so glad we found BedroomFurnitureDiscounts because we got a great buy and great value compared to what we saw in our local furniture stores. We were kept informed throughout the entire process from purchase to delivery. Very please and will definitely return for future purchases.
5 5
The table is a simple design but very nice. It arrived in one piece and is good quality. The rough hewn look on the tabletop adds to the beauty.
5 5
I ordered the fabric chairs with hewn maple but with the rectangular table instead of the round due to the size of my area. A basic design but very pretty and good quality, a little contemporary.
1 5
This site is lame. None of the reviews are for the actual product showcased. Waste of time giving product reviewsvthat are not for the product.
3 5
Great look, build, and feel. Not enough slats for no box springs. Had to add 7 additional slats and posts to hold mattress.
1 5
Did not fit the original table that the set came with. The chairs were too large!
1 5
Did not fit the original table that the set came with. The chairs were too large!
1 5
Placed order 11/11. Was ready for delivery 11/30. They have changed my delivery 12 times!! I have talked to so many people so many times. All I get is a sorry for the inconvenience. I’m just asking for a refund at this point. I will order from a reputable company. Sad thing is I will have to wait another 4-6 weeks from some where else because this company jacked me around so long! Take your business elsewhere!!
1 5
BUYER BEWARE!! You will pay in full and may never see your furniture. I have been scheduled on 2 different occasions with a specific time block for delivery. Today the delivery truck showed up LATE - WITHOUT MY FURNITURE!!! The “white glove” delivery service requires that the furniture be ON THE TRUCK!!! No one responds to my email and phone just rings without a response. I PAID IN FULL almost 45 days ago.
5 5
GORGEOUS. We love it, and would buy it again. Solid wood, nice piece. The only note I'd make is that there are three drawers total: what appears to be 4 mini-drawers are really just one large middle drawer... for us the large middle drawer is more practical anyway, but if you're looking for a dresser with lots of little compartments, that's not what this one has.
5 5
Beautiful, well-made furniture. They didn't cut any corners or take any shortcuts on this line... they used solid wood, metal anchoring point for the siderail nuts/bolts, and everything fits together beautifully. The wood is gorgeous in person. We're planning to order additional pieces from this line. The youth Twin Sleigh bed fits perfectly in my youngest son's smaller room.
5 5
Beautiful, well-made furniture. They didn't cut any corners or take any shortcuts on this line... they used solid wood, metal anchoring point for the siderail nuts/bolts, and everything fits together beautifully. The wood is gorgeous in person. We're planning to order additional pieces from this line. We bought the Youth full sleigh bed for our middle child-- and it's really brought his room together. He seems to love it, too, as much as a teenager can love anything that doesn't connect to the internet.
5 5
DiningRooms Outlet had fantastic price on this beautiful dining room suite! I received it just as stated in the amount of time that I was told. Great experience!!!
5 5
Still in the process of setting up but we love the quality and workmanship of the bedroom set.
4 5
Love the product, however the left side glass was broken. It is in process of being fixed, but it has been weeks now. However I am patient, and believe it will be taken care of soon
5 5
The bed frame itself is wonderful but the customer service by BedroomFurnitureDiscounts.com made this purchase a great buy/deal/purchase and value! Lots of check-ins and positive employees. Thank you!
5 5
The entire bedroom set is beautiful, and the crew that set it up was very professional...Thank you very much!
5 5
The entire bedroom set is beautiful, and the crew that set it up was very professional...Thank you very much!
1 5
Ordered in Oct. delivery company terrible they were a whole day late with no communication regarding delivery delay. Unprofessional delivery did not take boxes or packing and left very large boxes by road. Table delivered and damaged, chair leg damaged. Unfortunately only noticed table top so they took back. Now neither company Furnitue or delivery will tell me anything other than “next time when they are in area” they will deliver. I choose company for why they called white glove delivery, but don be fooled like I was. Looks good on website but they can not deliver.
1 5
Ordered in Oct. delivery company terrible they were a whole day late with no communication regarding delivery delay. Unprofessional delivery did not take boxes or packing and left very large boxes by road. Table delivered and damaged, chair leg damaged. Unfortunately only noticed table top so they took back. Now neither company Furnitue or delivery will tell me anything other than “next time when they are in area” they will deliver. I choose company for why they called white glove delivery, but don be fooled like I was. Looks good on website but they can not deliver.
4 5
Looks expensive. Feels solid.
1 5
Ordered the dresser, mirror and nightstand on August 5th. Still waiting on delivery. Have been told it’s here in St Louis, it’s in Highpoint NC, it’s in Florida????? I know there have been manufacturing delays due to Covid and I was very patient but they told me 3 weeks ago that it’s out for delivery. What a joke
1 5
My wait time went from 4-8 to now 23 weeks and I still don’t have an idea of when my furniture will be here. Order at your own risk. Customer service simply tells me their hands are tied. Delivery company is an absolute nightmare to work with, very unprofessional.
1 5
I ordered furniture on July 6, 2020. Was told there may be an additional delay due to covid issues. I was told 8-12 weeks. After 14 weeks I started to email for updates. Kept getting excuses as to the delay. Finally in early November was finally told delivery was being scheduled. Delivery company is a whole new nightmare. I had four pieces altogether. Was not contacted until late November to schedule for December 2. The truck didn’t show until the 3rd and only had two items. Another delivery was attempted but the driver realized the items were not loaded onto the truck when they arrived. Since then I have had 7 changes to my delivery date and at this time I still do not have my furniture. Bedroomfurniturediscounts.com took 19 weeks to get my furniture in and the delivery company has had my furniture for an additional 5 weeks. I have asked for help from everyone I can talk to and no one is able to do anything. If someone within the company can help I would appreciate it. My service rep Gary claims his hands are tied and isn’t able to do anything. I certainly will not order from them again.
5 5
Great price for a quality piece of furniture...loved the free white glove delivery
1 5
My product hasn’t arrived. Don’t order unless you can wait months.
1 5
I ordered my dressers in August. I was told they’d arrive November. November came and nothing. Then they said December. Still no word unless I contact them. It’ll be delivered the week of December 7th they said. STILL NO FURNITURE! Worst experience ever. DON’T waste your money with these scammers
1 5
This table looks beautiful but it’s a very unsteady it moves with the minimum touch and has not support VERY DANGEROUS!!! do not purchase it
5 5
I love the Darcy line. I had the couch and decided to buy the loveseat. I guess Ashley has discontinued it and your business was the onlyplace I could find one. It usually sells for 399, but your asking price was 1000 which I was willing to pay because it was the only place I could get one.
5 5
High quality.
5 5
We were very happy with our queen bedroom set purchase. We were a little nervous because the price was so great and some people had delivery issues. However, we experienced none of that. We received emails and texts on the status of our furniture. It came right in the window they said. The delivery guys were great and our whole set came put together! I would say it was a great value and a great experience.
5 5
Great product and great price
5 5
My husband and I are very satisfied with our bedroom set. It looks like the online picture.
5 5
I have ordered a lot of furniture to fill a vacation home. This is the only transaction I have made that has gone so smoothly!! From ordering, to delivery - the experience has been very good - especially during these COVID times.
5 5
Perfect for my bedroom.
5 5
Outstanding delivery services - very courteous.
2 5
It came damaged and I am still waiting for them to resolve this
1 5
I ordered the Sandy Beach bedroom set on Nov. 11th. Online it shows that the item is in stock, but the representative Sean told me it would take 4-6 weeks to arrive. I agreed to wait. On Nov. 25th, I get an email from Isabel saying there are further delays. When I asked the estimated time I could expect my furniture, Shayne replied saying it would be after February 15th! There is no reason it took two weeks to know that shipping would be this delayed.
5 5
The product was great. We love it. The delivery however, I'm still trying to resolve. The delivery person assembled the table using a drill and over tightened the screws causing them to be stripped and the table top to be easily lifted from the table when moving. The issue is taking an excessively long time to resolve with a huge amount of emails going back and forth. Pictures were sent, it's clear what happened. Just replace the table.
5 5
I ordered the Coaster Sandy Beach Panel Bedroom Set in White for my daughter's bedroom. It was worth the wait! The description did not do this set justice. Extremely impressed by the HIGH QUALITY of this furniture...it is heavy and well made and looks like a $4000 set. The color is a creamy white. The headboard is tall and majestic. The dresser is incredible with the glass panel insets. The entire set looks amazing! Don't think that this set is cheap because it is not. Best purchase!!!
3 5
Everything is great except the depth of the couch is very small. I bought an ottoman to go with it so that we can stretch our legs. Delivery was just way too long for 2 months we had to wait. Other than that customer service was great
5 5
Delivered in excellent condition, very happy with service
1 5
This bedroom set is expensive, but cheap materials, get scratches easily, anything can break the design, I'll never recommend this bedroom set to anyone.
1 5
The Liberty Magnolia shows in stock and 4 week lead times. After order is submitted, they send an email stating they batch orders in order to give the customer a bigger discount. Obviously, the company has no product 'In Stock" as advertised. The real time to get the BR set is 10+ weeks.
1 5
Purchased this from Nebraska Furniture Mart 6/15/18, I called right away as my king mattress looked to small for the bed. there are several inches on the side as well as the end of the bed. you can see the drawer area as the mattress does not cover the area. I called and was told when I order a new mattress it will fit the frame. Well a few months ago I indeed ordered a new mattress, it is even worse. I truly believe the bed is not made correctly as my mattress fit my old bed fine.
5 5
Great!
4 5
Comfy.
2 5
it’s not worth it to buy this bed. it makes so much noise, the bed can only hold so much weight before it gets a gigantic hole in the middle, very weak bars and they break off easily, the bed is hard and springy i have so much back pain and i’m only 17. i honestly wouldn’t recommend this purchase cause i haven’t even had it for 1 year and i already hate this bed so plz don’t waste your time and save your money
5 5
Sturdy. Rustic. Love it.
4 5
love the bedset, one of the shelfs for the footboard did arrive broken, so little disappointed with this. Everything else looks great though and my daughter loves it.
5 5
Love my new nightstands! Just as pictured and the Level of service follow up was stellar!
1 5
have not receive my order
1 5
have not receive my order
1 5
have not receive my order
1 5
How do i review an order when i haven't received it yet ?
5 5
Just in case, though this furniture is solid!!
5 5
This piece is just stunning!! - solid and so well made too! Highly recommend!
5 5
Bought 2 of these to go with the matching dresser - they are beautiful, solid and well made!! I highly recommend!
5 5
Beautiful piece of furniture.
5 5
Beautiful piece of furniture.
5 5
So happy I made this purchase. Beautiful!
5 5
Well it took several weeks but it finally arrived and it is really nice. It is made really well and looks really nice. Seller also kept me updated on every question I had.
3 5
I have had this for one night, one of the chair bars at the bottom was broken when it got here but the table looks to be in good shape. The installers were very nice and set it up in about 10 mins.
2 5
Received this product damaged. They have yet to resolve the issue or how they intend to fix it. Still waiting to hear back from them. They are difficult to reach.
5 5
Beautiful piece
5 5
Absolutely beautiful piece
1 5
The order has taken 8 weeks to be delivered when we were told 3-4 weeks. My pregnant wife and I have been sleeping on a mattress on the floor. The delivery company had the bed in their warehouse for 3-4 weeks but did not want to deliver the bed because it was too far away for them. They wanted to make sure they could organize other customers so they could complete all the deliveries on the one day. This was negligence at its best.When the bed arrived it didn't have any bed slats. We have been trying to get this resolved with no luck. Installation instructions were missing from the box. This whole process has been embarrassing and unprofessional.
3 5
3 of my chairs were wobbly
4 5
I originally ordered the dining table and 4 chairs but only the table and 2 chairs were delivered. Within 2 weeks wet got the other 2 chairs and all are great. Afterward, I tried to buy 2 additional chairs but the delivery charge was close to the price of the chairs which I cannot afford. Would have been nice to get a shipping discount due to the delivery mix up we experienced.
5 5
Great quality, as always with Legacy Classics furniture.
5 5
Beautiful unique furniture of very good quality, lots of detailed workmanship.I’d been looking for 5 years to find something extra special and this is it. Prettier in person than in pictures.
5 5
Hurray for bedroom furniture.com....I was looking for this chest of drawers to complete my bedroom set, but alas it had become discontinued. I was able to find this piece from bedroomfurniture.com. Thank you so very much
5 5
the salesman discounted slightly on top of the already cheapest price for a popular and sold on several sights dresser. He delivered on time and in good condition. It was preopened and set up and delivered in blankets ready to install.
2 5
The 5-drawer chest I received was defective and drawers didn't open. The few hundred extra we spent for platinum white glove delivery and the crew didn't even check this before leaving and I had to call them back to pick it up and get a replacement. That took almost another 2 weeks, after I had already waited over a month to receive the bedroom set, and I didn't even receive any communication for a week as to what was going on or when they were going to send the replacement chest. Meanwhile, the rest of my furniture set has spent 3 weeks unused due to the smell of whatever chemicals were used in the varnish or glues for these items. My bedroom has been shut for weeks because I've had to have the windows open with the very cold air in order to air it out. I would've returned it all if not for the steep cost on the return policy. I am due to have my baby in a week and can't even have her in my bedroom with me because I'm afraid of her breathing in the fumes. Prop 65 warnings are on all the pieces, which was not listed on the website anywhere, so now I'm stuck breathing in who-knows-what for however many years. What I was so excited to receive has only been a hassle and I don't even want to be in my bedroom. We had to spend hundreds more to buy a quality air purifier just so I can feel safer sleeping in my bedroom.The furniture itself is beautiful, but I wish I had gotten something certified not to be toxic.
5 5
These are very sturdy and beautiful. Bigger than I was expecting but great quality. Very happy with purchase.
1 5
Refused because of delivery issue.
1 5
I ordered a dresser from here and it took forever to deliver and when it delivered the colors was off and I tried the chat in this page for me aria and waqar transferred me back and forth like I was a kid they did not answer my questions Totally disrespectful disgusting smh
4 5
Bed post had repaired crack, should have been replaced and not repaired!
Universal Furniture Serendipity Twin Panel Bed in Alabaster 7381035 CODE:UNIV30 for 30% Off - EST SHIP TIME IS 4 WEEKS
Universal Furniture Serendipity Twin Panel Bed in Alabaster 7381035 CODE:UNIV30 for 30% Off - EST SHIP TIME IS 4 WEEKS

Universal Furniture Serendipity Twin Panel Bed in Alabaster 7381035 CODE:UNIV30 for 30% Off - EST SHIP TIME IS 4 WEEKS

Universal Smartstuff
Serendipity Collection
In stock
  • Serendipity Collection by Universal Smartstuff Furniture
  • Alabaster finish
  • Reading light in headboard
  • Wire brushed quartered oak veneers
  • Geometric overlays
  • This bed requires a boxspring
  • Also available in Full and Queen
  • Dimensions: 50" H x 42" W x 80" D

    $ 1,100.00 $ 1,575.00

    $184/month suggested monthly payments

    Zero Interest if Paid in Full Within 6 Months

    On purchases made with your Emma Mason Credit Card. Interest will be charged to your account from the purchase date if the promotional purchase is not paid in full within 6 Months. Minimum monthly payments required. Learn How

    FREE WHITE GLOVE DELIVERY!
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    Product Details
    Item Number
    7381135;7381235;7381950;9999033
    Bed Support
    Box Spring Required
    Bed Size
    Twin
    Bed Type
    Panel
    Brand
    Universal Smartstuff
    Style
    Contemporary
    Material
    Wood
    Finish/Color
    White
    Depth (inches)
    80
    Width (inches)
    42
    Height (inches)
    50
    Product Type
    Bed
    Manufacturer
    Universal Smartstuff
    Weight
    88 lbs
    Features
    • Serendipity Collection by Universal Smartstuff Furniture
    • Alabaster finish
    • Reading light in headboard
    • Wire brushed quartered oak veneers
    • Geometric overlays
    • This bed requires a boxspring
    • Also available in Full and Queen
    • Dimensions: 50" H x 42" W x 80" D
    Description

    Universal Smartstuff Serendipity Twin Panel Bed in Alabaster 7381035


    Any young girl lucky enough to land this collection will be thrilled with its subtle feminine aesthetic, which eschews fussy details in favor of clean lines that easily transition the pieces from nursery to youth and even adult. A gray-white finish over wire-brushed quartered oak veneers feels fresh and takes on a neutral appearance. Case pieces feature inset drawers and panels with geometric overlays, while an upholstered bed is a chic perch for sleep or daydreams, whether she’s imagining first grade or her first date.

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